- General Provisions
- Christtina (the “Company”) is committed to complying with the provisions of the Personal Data (Privacy) Ordinance (Cap. 486) of the laws of Hong Kong (the “Ordinance”). The Company is dedicated to protecting and maintaining the confidentiality of all Personal Data (as defined below) collected in accordance with the legal requirements.
- This Privacy Policy Statement (the “Statement”) sets out the Company's policies and practices in relation to the collection, use, processing, and security of Personal Data. Users are advised to carefully read this Statement when using the Company's products and services to ensure they understand their rights and obligations.
- By accessing and using the Company’s website www.CourageouX.com (including its shopping and gifting functions) (the “Website”), users agree to be bound by the terms and conditions of this Statement.
- The Company may, from time to time, revise, update, or amend this Statement and will publish the updated version on the Website without prior notice. Users are deemed to have accepted the revised Statement by continuing to use the Website and related services.
- In the event of any discrepancies between the Chinese and English versions of this Statement, the English version shall prevail.
- Categories of Personal Data
- “Personal Data” refers to any data that can reveal the habits of an individual or relating directly or indirectly to a living individual from which the identity of such an individual can be ascertained. The following categories of Personal Data may be collected by the Company, including but not limited to:
- User Account Information:
Full Name
Correspondence Address and/or Residential Address
Email Address
Contact Telephone Number - Shopping and Transaction Information:
Details of purchased goods or services
Payment methods and related transaction data (e.g., credit card or payment platform details)
Information related to gift-giving, including:
- Giver’s Information: full name, contact phone number, and address
- Recipient’s Information: full name, contact phone number, email address, and delivery address
- Personalized gift messages or other customer instructions
- Cookies, domain names, and IP addresses
Browsing records and usage habits (e.g., pages viewed, links clicked)
- Other Data:
Information submitted by users during participation in activities, such as contests, surveys, or promotional events
websites or search terms referred you to the Website
information about how you interact with the Website
Comments or opinions posted by users in discussion forums, blogs, or other interactive platforms - Cookies, Domain Names, and IP Addresses
- When users visit the Website, the Company may use cookies to log website usage data for analyzing visitor numbers and usage patterns.
- Cookies are small files containing data that are automatically stored on a user’s computer or mobile device. Cookies help the Company remember users’ preferences and browsing habits, enabling a better online experience. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
- The data collected by cookies is anonymized and does not include personally identifiable information. Users may choose to disable cookies via their browser settings, but doing so may affect the functionality of certain parts of the Website.
- The Company may also collect domain names and IP addresses of visitors for the purposes of identity verification and statistical analysis of site traffic.
- Collection of Personal Data
- When users register accounts, shop, participate in promotional activities, or use other services, the Company may request Personal Data for purposes including, but not limited to, service provision, payment processing, transaction completion, gift delivery, and customer support.
- If users fail to provide the required Personal Data, the Company may be unable to complete the relevant transactions or provide the requested services.
- The Company may partner with third-party service providers (such as beneficiary organizations, payment platforms or logistics companies) to collect additional data necessary for completing transactions or delivering services.
- This privacy policy applies to the Website only. Third party websites which are linked to the Website may place their own cookies or other files on your computer, collect data or solicit personal information from you. The Company does not exercise control over on these websites and is not responsible for the privacy practices or the content of such websites.
- Use of Personal Data
- Personal Data collected by the Company will be used for the following purposes:
- Processing shopping, payment, and gift transactions;
- Verifying users’ identities and creating user accounts;
- Providing customer support and handling inquiries;
- Delivering promotional and marketing information about products and services (see Section 8 on Direct Marketing);
- Conducting data analysis to improve the Website functionality and user experience;
- Prevention of fraudulent activities and complying with legal, regulatory, and self-regulatory obligations;
- Managing user participation in events or submission of feedback; and
- Other purposes directly related to the above.
- Transfer of Personal Data
- The Company will keep Personal Data confidential but may disclose it to the following parties to complete transactions and provide services:
- Logistics providers (e.g., courier companies) for product or gift delivery;
- Payment service providers (e.g. credit card companies or electronic payment platforms) for transaction processing;
- Third-party service providers (e.g., IT support, data analysis) for operational and marketing purposes;
- Legal, regulatory, or governmental authorities under applicable law (if required); and
- Other third parties with the user’s prior consent
- Security and Retention of Personal Data
- All collected Personal Data will be stored on secure servers to prevent unauthorized or accidental access, processing, or deletion.
- The Company employs appropriate technical, electronic, and managerial measures, including encryption technologies and access controls, to safeguard Personal Data against unauthorized use, disclosure, or alteration.
- The Company will take all reasonable and practicable steps to ensure that Personal Data is not retained longer than necessary and will comply with all applicable laws and regulations in Hong Kong regarding data retention.
- If users detect any unauthorized activity in their accounts, they must notify the Company immediately. The Company will take necessary steps to protect users’ rights.
- Direct Marketing
- The Ordinance requires the Company to use Personal Data (e.g., name, contact details, and shopping behavior) for direct marketing purposes only with the user’s prior consent.
- Users who do not wish to receive direct marketing communications may unsubscribe using the following methods:
- Clicking the “unsubscribe” link in promotional emails
- Sending an email to be@courageoux.com; or
- contacting the Company by WhatsApp to +852 9852 6142
- Access and Correction of Personal Data
- Users have the right to request access to or correction of their Personal Data under applicable law including the Ordinance. The Company will respond to your written request within the timeframe stipulated by law, and may charge a reasonable fee for processing access requests.
- For inquiries or requests to access or amend Personal Data, please contact us by:
E-mail: be@courageoux.com
WhatsApp: +852 9852 6142
- Intellectual Property Rights
- All content published on the Website, including but not limited to text, graphics, logos, images, audio, video, and software, as well as all products offered by the Company (including but not limited to apparel, books, accessories, etc.), are the property of the Company and are protected by applicable intellectual property laws.
- No part of the Website or any Company product may be reproduced, distributed, modified, or used in any form without the prior written consent of the Company.
- Prohibition of Unauthorized Use
- Users are strictly prohibited from copying, reproducing, distributing, transmitting, displaying, publishing, or otherwise using any content or products from the Website for any commercial or public purpose without the express written authorization of the Company.
- Disclaimer
- The information, recommendations and content provided on the Website are for general reference purposes only. They do not constitute legal, professional, or other advice and should not be relied upon as such.
- The Company makes no representations or warranties of any kind, express or implied, regarding the accuracy, completeness, reliability, or suitability of the information and materials found or offered on the Website.
- The Company shall not be liable for any loss or damage arising from the use of, or reliance on, any content or information provided on the Website.